Legal Details and Disclaimer


Steeple House, Church Lane, Chelmsford, Essex, CM1 1NH

DX 3303 Chelmsford

Tel 01245 490123  ~  Fax 01245 490215




Medical Assistance UK is NOT an “emergency service” so, if an injury or medical condition is life threatening or limb threatening, and/or the situation is very urgent in any other way, you must telephone 999 or 112 and ask for an NHS ambulance.


It is stressed that, if your medical need (i.e. an injury or acute condition) is life or limb threatening, you should NOT use Medical Assistance UK.  Our mobile service does not have the facilities of a modern NHS hospital. 

Medical Assistance UK will not be held responsible for any patient(s) if their injury or condition deteriorates due to the fact that the patient and/or his/her friends and/or relatives choose to ask MA(UK) to see any patient who urgently requires an NHS ambulance. 

Medical Assistance UK personnel will always endeavour to ascertain the seriousness of any injury or condition but our telephone operators can only ask and answer questions.  Therefore, if you have any doubt with regard to whether MA(UK) should be used or not – you should call NHS Direct and/ortelephone 999 and ask for an ambulance.

Please note that Medical Assistance UK Ltd is not an Emergency Service so, if you have a
serious injury or condition, please telephone 999 and ask for an Ambulance

Also, please note that all of the professional and other services advertised on this website (including all services that are Care Quality Commission 'regulated activities' and all
other non-regulated services) are either provided by CQC registered providers or other providers/suppliers if CQC registration is not required. Medical Assistance UK Limited acts
in referral and/or co-ordination capacity only for different types of business and/or various services and professionals. We also offer an online shop and an online medical information centre for your use